Built for Windsor's public sector and businesses

Datalynk is built by Auxilium Group, headquartered on Eugenie Street East in Windsor. Windsor-Essex sits on the busiest trade corridor in the country: the region's border crossings handle about one-third of all Canada to U.S. trade by truck, and over $1 billion in goods cross the Windsor-Detroit border every day, according to Invest WindsorEssex. The City of Windsor runs a full-time fire service, and Essex-Windsor EMS, run by the County of Essex, serves nearly 400,000 residents of Essex County, Windsor and Pelee Island.

Public-sector organizations in Windsor

City of Windsor departmentsInspections, work orders, permits and incident reports, kept for the retention periods the Municipal Act requires. Records Management · Field Inspections and Audits · Workflow Automation
Fire and emergency servicesIncident reporting, apparatus checks, rosters and emergency management records. Fire and Emergency Services · Incident Reporting · Equipment and Asset Management
Paramedic and police servicesPatient-care and occurrence records, scheduling and audit history. Police Records Management · HRIS and Employee Management · Records Management
Transportation and logistics operatorsDispatch, live vehicle location, driver rosters and vehicle inspections for border and regional freight. Computer-Aided Dispatch · Equipment and Asset Management · Field Inspections and Audits

Windsor industries

Invest WindsorEssex describes the region as North America's manufacturing powerhouse, with the largest cluster of both tool and mould and automation companies in North America. It also lists agri-tech, connected and autonomous vehicles, information technology, life sciences, professional services, transportation and logistics, and clean technology. Auxilium Group has built maintenance, work order and layered process audit applications for manufacturing plants.

Field Inspections and Audits · Workflow Automation · Equipment and Asset Management · Inventory Management

Ontario records and privacy laws

Ontario has separate privacy and records laws for provincial bodies, municipal bodies, health care and child and youth services. Ontario has no general private-sector privacy law of its own, so businesses fall under the federal law.

Freedom of Information and Protection of Privacy Act (FIPPA)

Applies to provincial ministries and most provincial agencies, boards and commissions, as well as universities, colleges and hospitals. Since July 1, 2025, amendments under Bill 194 require these institutions to complete privacy impact assessments, report privacy breaches and meet expanded safeguarding duties. These amendments do not apply to municipal institutions.

Who it affects: provincial agencies, hospitals, universities and colleges.

Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)

Applies to municipalities and local public bodies, including police services boards, school boards, public library boards and transit commissions. It governs how these bodies collect, use, disclose and give access to records and personal information.

Who it affects: the City, police, school boards, libraries and transit.

Municipal Act, 2001, sections 254 and 255

A municipality must retain and preserve the records of the municipality and its local boards. A record may be destroyed only after a retention period set under the Act has expired, and municipalities set those periods by by-law.

Who it affects: municipal departments, including fire and paramedic services run by the City.

Archives and Recordkeeping Act, 2006

Every Ontario public body must have a records schedule for each class of public records it creates or receives. The schedule identifies the records and sets how long they must be kept.

Who it affects: provincial ministries and public bodies.

Personal Health Information Protection Act, 2004 (PHIPA)

Applies to individuals and organizations that deliver health care in Ontario, in both the public and private sectors, and governs personal health information.

Who it affects: hospitals, clinics, paramedic and other health care providers.

Child, Youth and Family Services Act, Part X

In force since January 1, 2020. It sets rules for the collection, use, disclosure of and access to personal information held by children's aid societies and other service providers funded under the Act, and gives individuals the right to see and correct their records.

Who it affects: children's aid societies and funded child and youth service providers.

Personal Information Protection and Electronic Documents Act (PIPEDA)

This is the federal private-sector privacy law. Because Ontario does not have its own general private-sector privacy law, PIPEDA applies to personal information that Ontario businesses collect, use or disclose in commercial activity.

Who it affects: Ontario businesses.

How Datalynk supports these requirements. Datalynk keeps records in Canada, controls access by role, keeps a history of who created and changed each record, and can hold records for the retention periods you set. Meeting a law is still your organization's responsibility. Tell us which rules apply to you and we will show you how Datalynk would handle them, or tell you plainly where it would not.

This is general information about Ontario law, not legal advice. Check the current law and your own obligations with your legal or privacy advisor.

Records management software in Windsor