Records management software in Fredericton
Records management, workflow automation and dispatch software for Fredericton's public sector, agencies and businesses, hosted in Canada.
Built for Fredericton's public sector and businesses
Fredericton is New Brunswick's capital and its knowledge-economy centre: according to the City, more than 70% of the province's knowledge industries call Fredericton home. The Fredericton Fire Department operates four stations, with its main offices at Station 1 on York Street and a training tower built to simulate real-world conditions. Since December 2, 2025, the Fredericton Police Force has also policed newly annexed areas, including Pepper Creek, Douglas, McLeod Hill and Killarney Road, which means more ground, more calls and more records for the same teams.
Public-sector organizations in Fredericton
- Provincial departments and the CityCase records, approvals and records schedules under RTIPPA and the Archives Act. Records Management · Workflow Automation
- Fire servicesIncident reporting, apparatus and equipment checks, rosters and training records. Fire and Emergency Services · Incident Reporting · Equipment and Asset Management
- Police servicesOccurrence and case records across an expanded service area, with audit history. Police Records Management · Records Management
- Universities, health and public agenciesStaff scheduling, incident reporting and controlled records. HRIS and Employee Management · Incident Reporting · Records Management
Fredericton industries
The City of Fredericton highlights its information technology sector and its role as home to most of New Brunswick's knowledge industries. For technology firms, public agencies and the organizations that serve government, Datalynk handles workflow automation, HR scheduling and custom applications.
Workflow Automation · HRIS and Employee Management · Custom Business Applications
New Brunswick records and privacy laws
New Brunswick covers provincial bodies and local governments under one access and privacy law, has a separate health information law with a Canadian storage rule for public bodies, and controls the destruction of public records through its Archives Act.
Right to Information and Protection of Privacy Act (RTIPPA)
Applies to provincial departments, schools, health authorities, universities, police forces and local governments, including municipalities, regional municipalities, local service districts and regional service commissions. It sets a 30-day response deadline for access requests and rules for collecting, using and disclosing personal information, and public bodies must notify of privacy breaches. The province announced a review of the act in July 2025.
Who it affects: the City, police, provincial bodies and other local governments.
Personal Health Information Privacy and Access Act
Applies to custodians including public bodies, health care providers, regional health authorities, nursing homes and laboratories. Custodians must use reasonable administrative, technical and physical safeguards based on recognized security standards, notify individuals when information is stolen, lost or accessed without authorization, and public bodies must generally store and access personal health information only in Canada. It has been deemed substantially similar to the federal law.
Who it affects: health care providers and health organizations.
Archives Act
Public records may not be destroyed or removed from the Province's control except as the act allows, and records covered by an approved records schedule must be disposed of according to that schedule. The Provincial Archives' Municipal Records Authority sets out how municipalities manage their records.
Who it affects: provincial departments, public bodies and municipalities.
Personal Information Protection and Electronic Documents Act (PIPEDA)
This is the federal private-sector privacy law. New Brunswick does not have its own general private-sector privacy law, so PIPEDA applies to personal information that businesses collect, use or disclose in commercial activity.
Who it affects: New Brunswick businesses.
How Datalynk supports these requirements. Datalynk keeps records in Canada, controls access by role, keeps a history of who created and changed each record, and can hold records for the retention periods you set. Meeting a law is still your organization's responsibility. Tell us which rules apply to you and we will show you how Datalynk would handle them, or tell you plainly where it would not.
This is general information about New Brunswick law, not legal advice. Check the current law and your own obligations with your legal or privacy advisor.
Related solutions
- Records Management
- Workflow Automation
- Fire and Emergency Services
- Incident Reporting
- Equipment and Asset Management
- Police Records Management
- HRIS and Employee Management
Sources
- Who RTIPPA applies to (Government of New Brunswick)
- Right to Information and Protection of Privacy Act (NB Laws)
- Review of RTIPPA, July 2025 (Government of New Brunswick)
- Personal Health Information Privacy and Access Act (NB Laws)
- Archives Act (NB Laws)
- Municipal Records Authority (Government of New Brunswick)
- Information and privacy (Ombud NB)
- PIPEDA and provincial laws deemed substantially similar (Privacy Commissioner of Canada)
- Fire stations (City of Fredericton)
- Policing of annexed areas (City of Fredericton)
- Knowledge industries in Fredericton (City of Fredericton)