Records management software in Charlottetown
Records management, workflow automation and dispatch software for Charlottetown's public sector, agencies and businesses, hosted in Canada.
Built for Charlottetown's public sector and businesses
Charlottetown is Prince Edward Island's capital, home to more than 47,000 residents. The Charlottetown Fire Department runs two stations, on Kent Street and St. Peters Road, and its work covers emergency response, training, public education, fire investigation and fire inspection. Ground ambulance services are provided by Island EMS across the province around the clock. Since April 1, 2019, the City's records have also been open to access requests under the province's access and privacy law.
Public-sector organizations in Charlottetown
- City departmentsInspections, work orders and incident reports, organized so records can be found quickly when an access request arrives. Records Management · Field Inspections and Audits · Workflow Automation
- Fire servicesIncident reports, fire inspections and investigations, apparatus checks and training records. Fire and Emergency Services · Field Inspections and Audits · Incident Reporting
- Police servicesOccurrence and case records with role-based access and audit history. Police Records Management · Records Management
- Health and community organizationsStaff scheduling and incident reporting with breach reporting under the Health Information Act. HRIS and Employee Management · Incident Reporting
Charlottetown industries
The City of Charlottetown lists biotechnology, information technology, financial services, advanced manufacturing, marine and aerospace, tourism, and meetings and conventions among its business sectors. For manufacturers and marine and aerospace firms, Datalynk covers inspections and audits, maintenance work orders and equipment tracking.
Field Inspections and Audits · Workflow Automation · Equipment and Asset Management · Custom Business Applications
Prince Edward Island records and privacy laws
Prince Edward Island extended its access and privacy law to municipalities in 2019, has its own health information law that also reaches the private sector, and controls the disposal of government records through its Archives and Records Act.
Freedom of Information and Protection of Privacy Act (FOIPP)
Governs access to records and the protection of personal information held by public bodies. Amendments extended it to Island municipalities; for the City of Charlottetown, this came into effect April 1, 2019 and applies to records from that date forward.
Who it affects: provincial public bodies and Island municipalities.
Health Information Act
In effect since July 1, 2017. Applies to all persons and organizations that collect, use or disclose personal health information, including Health PEI and the private sector, and requires mandatory reporting and disclosure of privacy breaches.
Who it affects: Health PEI, health care providers and private health organizations.
Archives and Records Act
Government records must be retained and disposed of according to retention and disposition schedules approved by the province's committee, and destroying or altering a public record to deprive a public body of it is an offence.
Who it affects: provincial departments and designated agencies.
Personal Information Protection and Electronic Documents Act (PIPEDA)
This is the federal private-sector privacy law. Prince Edward Island does not have its own general private-sector privacy law, so PIPEDA applies to personal information that businesses collect, use or disclose in commercial activity.
Who it affects: Island businesses.
How Datalynk supports these requirements. Datalynk keeps records in Canada, controls access by role, keeps a history of who created and changed each record, and can hold records for the retention periods you set. Meeting a law is still your organization's responsibility. Tell us which rules apply to you and we will show you how Datalynk would handle them, or tell you plainly where it would not.
This is general information about Prince Edward Island law, not legal advice. Check the current law and your own obligations with your legal or privacy advisor.
Related solutions
- Records Management
- Field Inspections and Audits
- Workflow Automation
- Fire and Emergency Services
- Incident Reporting
- Police Records Management
- HRIS and Employee Management
Sources
- Access to information (City of Charlottetown)
- Freedom of Information and Protection of Privacy Act (Government of PEI)
- Health Information Act overview (Health PEI)
- Archives and Records Act (Government of PEI)
- PIPEDA and provincial laws deemed substantially similar (Privacy Commissioner of Canada)
- Fire department (City of Charlottetown)
- Emergency health services (Government of PEI)
- Charlottetown Police Services
- Business sectors (City of Charlottetown)